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Frequently Asked Questions
Ordering
Most special editions are limited runs and won’t be restocked once they’re gone. If you want one, grab it before it vanishes!
If you order a preorder item, your books won’t be shipped until the date specified on the product page. We recommend checking the product description carefully for estimated shipping timelines, especially if you order both in-stock and preorder items together (they’ll be shipped when the preorder is ready unless noted otherwise).
Shipping
Yes! We ship worldwide. International shipping costs and delivery times vary depending on your location and the carrier you select at checkout. Please note that customs fees, taxes, or duties may apply and are the responsibility of the buyer.
This is a small family-run business, so shipping is not instant. Orders are processed and shipped within 2–4 weeks, plus the time it takes for the shipping carrier to deliver. Shipping time estimates provided at checkout are in addition to our 2–4 week processing window.
All audiobooks are delivered instantly via BookFunnel. As soon as your order is confirmed, you’ll receive an email with a download link. You can listen directly through the free BookFunnel app or download to your preferred device for easy listening.
Returns
All sales are final. Please double-check your order before completing checkout.
We pack every order with excessive bubble wrap and sturdy boxes to keep your items safe. Any damage claims should be made directly with the shipping company.
Note: USPS Media Mail does not include insurance. While we offer it by request, we recommend selecting a shipping option that includes insurance for peace of mind.
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Get in Touch
Have a question about your order or the shop? Send us a message using the contact form below or email us directly. We’ll get back to you as soon as we can (between bubble-wrapping books and chasing fictional characters).